Are you worried about your behaviour?
It takes a lot of strength to acknowledge that things may not be right. This page explains what some of the next steps may be, and what the journey to becoming your best self can include.
Ask yourself:
- Have I ever shouted or screamed at a family member?
- Have I ever called a family member insulting or belittling names and constantly criticised them?
- Have I ever prevented my partner spending money for their personal use?
- Have I ever slapped, hit, pushed or shoved a family member – or threatened to?
- Have I ever scared my partner or children?
- Have I ever thrown something in my partner’s or child’s presence, such as a glass, a chair or tv remote?
- Have I ever pressured my partner into doing something sexual that they didn’t want to?
- Have I ever tried to stop my partner doing something that they wanted to do? (for example, going out with friends, having a job, doing some study)
Relationships have their ups and downs, with occasional disagreements or arguments. Most people will feel frustrated, disappointed or angry with a relative or partner at some point. But there is a difference between a healthy level of disagreement and using violence and control.
If you answered yes to one of more of these questions, you should give us a call. Call us on 1300 766 491 (open seven days a week) or chat online (live chat below right)
What to expect when you call Men’s Referral Service
Men’s Referral Service: 1300 766 491 (seven days a week)
Chat Online (Live Chat bottom right)
Who can the Men’s Referral Service support?
- Men who have used or continue to use violence and who are seeking support to change their abusive behaviours.
- Family members who are impacted by a man’s use of abusive behaviours.
- Friends, family or colleagues of men who may be using family violence and wanting to know how to best support them.
- Professionals working with men who are using violence or family members impacted by violence and seeking secondary consultation.
When you call us
- You can remain anonymous – you don’t need to give us your name or any identifying details
- We will listen to you and treat you with respect
- We will do our best to help you
- We will provide you with referrals to local services that will help you take the next steps
Find out what types of support are available
Find a men’s behaviour change program
The list below details the Men’s Behaviour Change Program providers in Victoria, New South Wales and Tasmania. If you’re a provider and these details are no longer current, please contact us so we can make appropriate changes: communications@ntv.org.au
How to support someone who is experiencing family violence
Family violence is a pattern of violent and controlling behaviours that take many different forms. It happens within intimate relationships as well as between family members and is rarely a one-off incident.
If you are experiencing violence, there are a number of national and state-based services that can help.
Are you concerned about how a friend, colleague or relative behaves towards their partner, children or another family member?
Men’s Referral Service: 1300 766 491 (taking calls seven days a week)
When you call us, we can talk about your concerns and give you information about what you can do.
Do not attempt to intervene in a situation involving physical violence, or where physical violence might occur. Call the police on 000.
Your rights and responsibilities
Client charter of rights and responsibilities
This letter provides important information for you to be aware of, as a client of the MRS. The letter includes:
- Client Charter of Right and Responsibilities; and
- NTV’s Privacy Statement (including confidentiality and consent)
Brief Intervention Service (BIS)
Facilitated by Men’s Referral Service counsellors, the Brief Intervention Service (BIS) is a flexible, multi-session service that is designed to intervene at a point in time to address risk as you begin the behaviour change journey, by providing counselling support and referral options to assist men to get further support.
BIS focuses on providing short term multi-sessional telephone support for men who use family violence, men who are on a waiting list for family violence support (such as Men’s Behaviour Change Program) and men who are unable to access family violence support because of:
- Services are not readily available, and unable to take active referrals due to waitlists.
- Men who live in remote or regional areas.
- Men who have barriers to attend group programs.
- Men who are from non-English speaking background.
It is important to note that the Brief Intervention Service is not, and does not replace a men’s behaviour change program or group.
You can access BIS by calling the Men’s Referral Service 1300 766 491 or via our 24-hour chat service at ntv.org.au
Men’s Accommodation and Counselling Service (MACS)
Facilitated by Men’s Referral Service qualified counsellors and The Salvation Army, the Men’s Accommodation and Counselling Service (MACS) works with men who have been excluded from the home due to their use of family violence.
This service is designed to keep you and your family safe. It is for men who have used family violence and:
- Have been excluded (via a Family Violence Intervention Order or Family Violence Safety Notice) from the home due to family violence.
- In need of crisis accommodation.
- Require specialist support during the COVID-19 pandemic and accompanying restrictions.
- Interested in engaging in counselling support to address their behaviour.
What you can expect from us:
- You will speak to a qualified counsellor who will support you into accommodation.
- You will be treated with respect and without judgement.
- Qualified counsellors will speak with you about ways of addressing violent and abusive behaviour.
- Qualified counsellors will help you get access to counselling services such as mental health, drug and alcohol, the Caring Dads program and Men’s Behaviour Change Programs.
You can access MACS by calling the Men’s Referral Service 1300 766 491 or via our 24-hour chat service at ntv.org.au
Complaints procedure
Find out how No to Violence manages your concerns and complaints about the organisation and how to lodge a complaint.
Complete the online Complaints Form