If you are a service provider, or are aware of a service provider who might be interested in listing their services in the Directory, please submit an Expression of Interest via the form below. Before submitting an expression of interest, please review to ensure your alignment with the broad eligibility criteria for services to be included:
Once received, the details will be reviewed by our Project Team, who will be in contact about the next steps. If you have any questions, you can reach the team at projects@ntv.org.au
About
The National Services Directory (the Directory) Project is a Commonwealth initiative falling under Action 5 of the First Action Plan (2023-2027) supporting the National Plan to end violence against Women and Children 2022-2032. The initiative is seeking to design and build a consolidated, comprehensive directory of services for people who use violence or are at risk of using violence, in a domestic and family violence context. While similar directories are available for victim-survivors and those impacted by domestic and family violence (e.g. 1800 Respect Service Directory), a central, national listing currently does not exist for services working with those using violence or at risk of using violence. A one-stop location providing:
- Information: Clear, accessible details about the types of services available for people using violence—including men’s behaviour change programs, Aboriginal and Torres Strait Islander-led initiatives, culturally safe support for migrant and refugee communities, services for gender and sexually diverse people, age-appropriate and trauma-informed support for adolescents using violence, and more.
- Referral Pathways: A searchable national directory of services, enabling individuals and professionals to connect with local programs and providers.
- Support for Change: Resources and tools to encourage reflection, responsibility and steps towards safer behaviours and healthier relationships.
There will be two Directory interfaces: one for the public and one for professionals working with people using violence. Each interface will be developed to provide messaging and supportive information relevant to these two user-groups.
Project Objectives
The Directory aims to support victim-survivor safety by improving referrals to and uptake of intervention services by those who use or are at risk of using violence. It will support this through improving the findability of specialist programs that support accountability and change, as well as other community services that address co-occurring needs.
Through increasing awareness of and access to coordinated, safe, and effective service system responses for people using domestic and family violence, it is our hope that people who use violence will take responsibility and begin building safer, healthier relationships.
The targeted user groups are professionals and the public, including people using violence, those who work with them and those affected by someone’s use of violence (family, friends, colleagues, etc).
The project is seeking to develop a comprehensive catalogue of services for all people who use violence*, including all genders, ages, sexuality, cultural backgrounds, languages and abilities.
*Note: It is acknowledged that the majority of people using violence are men (against women and children). An overview of the current evidence base can be found at Who uses violence? – Australian Institute of Health and Welfare.
Promotional Materials
The following materials have been developed to assist in the promotion of the National Services Directory, and specifically to assist in the call for expressions of interest from services seeking to be listed in the Directory. Please feel free to use these materials to support communications with your networks.
The following is some sample text you can use to support promotion of the Directory amongst members, networks, etc.
_______________________________________________________________________________________
Email text – e.g. for Peak Bodies/networks/etc. to use with their networks:
Subject: National Services Directory Project – Supports for people using violence
Dear
We are reaching out on behalf of No To Violence (NTV) who have been funded by the Australian Government Department of Social Services to design and build an online National Directory of services supporting people using domestic and family violence. The aim of the Directory is to improve referrals to and uptake of intervention services by those who use or are at risk of using violence.
NTV acknowledges that the majority of people using violence are men (against women and children). To develop a truly comprehensive and consolidated directory however, the project is seeking to catalogue services for all people who use violence, including all genders, ages, sexuality, cultural backgrounds, languages and abilities.
If you are interested in having your service listed in the Directory or know a service you think should be listed on the Directory, head to or refer forward the project webpage. In addition to providing a project outline, the site houses information on listing eligibility criteria, how to submit an expression of interest to list a service(s), as well as tools to support your cross-promotion of the directory.
Once an expression of interest is received, the NTV Project Team will review the details and be in contact about next steps.
If you are aware of other service providers who may be interested in this opportunity, please feel free to share forward. If you have any questions, concerns or feedback, please get in touch with the project team at projects@ntv.org.au.
_______________________________________________________________________________________
Newsletter blurb:
National Services Directory – Supports for People using Violence
No To Violence (NTV) have been funded by the Australian Government Department of Social Services to design and build an online National Directory of services supporting people using domestic and family violence. NTV acknowledges that the majority of people using violence are men (against women and children). However, to develop a truly comprehensive directory, the project is seeking to catalogue services for all people who use violence, including all genders, ages, sexuality, cultural backgrounds, languages and abilities, across a range of service categories including those that address co-occurring issues.
The aim of the Directory is to increase referrals to and service uptake by those who use or are at risk of using violence. It will support this by improving the findability of and supporting connection to available services.
If you are interested in having your service listed in the Directory or know a service you think should be listed on the Directory, head to or refer forward the project webpage. In addition to providing a project outline, the site houses information on listing eligibility criteria, how to submit an expression of interest to list a service(s), as well as tools to support your cross-promotion of the directory.
If you have any questions, concerns or feedback, please get in touch with the project team at projects@ntv.org.au.
_______________________________________________________________________________________
LinkedIn / social media post:
📣Expression of interest now open📣
No To Violence (NTV) have been funded by the Australian Government Department of Social Services to design and build an online National Directory of services working with people using domestic and family violence. NTV acknowledges that the majority of people using violence are men (against women and children). However, to develop a truly comprehensive directory, the project is seeking to catalogue services for all people who use violence, including all genders, ages, sexuality, cultural backgrounds, languages and abilities, across a range of service categories including those that address co-occurring issues.
The aim of the Directory is to increase referrals to and service uptake by those who use or are at risk of using violence. It will facilitate this by improving the findability of and supporting connection to available services.
For more information on the Directory, including the service eligibility criteria and expression of interest form, head to the project webpage.
If you have any questions, concerns or feedback, please get in touch with the project team at projects@ntv.org.au.
- PowerPoint slides (coming soon)
- LinkedIn tiles (see above link for accompanying text):
Timeline
Expressions of interest for provider services to be listed in the National Services Directory are now open, and outreach and vetting will continue over the course of 2025. The launch of the Directory is expected in early 2026.
Services Directory Criteria
To be included in the National Services Directory, organisations will be assessed against a set of eligibility criteria including but not limited to:
- The organisation provides a service that supports domestic, family and sexual violence (DFSV) and specifically, to people who use or are at risk of using violence; and
- The organisation has capacity to accept self-referrals or referrals from a referring service; and
- The organisation has demonstrated commitment to support the inclusion of priority communities and populations including First Nations people,
- LGBTIQA+, people from culturally and linguistically diverse backgrounds and people with a disability.
- Organisations providing legal advice or legal representation must be registered in their relevant state or territory.
- Housing organisations are either directly government funded or a reputable community housing provider.
- Private practitioners must have peak body registration with Australian Counselling Association (ACA) (minimum level 3), PACFA (Clinical), Australian Health Practitioner Regulation Agency (AHPRA), Australian Psychological Society (APS) or Australian Association of Social Workers (AASW) for a minimum of 3 years.
Funder
Funded by the Australian Government Department of Social Services.
