If you are unsafe right now, call 000.
Family violence can affect anyone, regardless of sex, age, race, sexuality, disability, gender and lifestyle. If you are experiencing violence, support is available.
National support services
1800RESPECT
1800RESPECT is a national telephone counselling and referral service for women and men: 1800 737 732 (24 hours)
MensLine
MensLine provides 24/7 telephone and online support and information for men with family and relationship concerns across Australia: 1300 789 978 (24 hours)
Men’s Referral Service
The Men’s Referral Service – 1300 766 491 – is operated by No to Violence and takes calls from men and women who are looking for help to improve their wellbeing and safety, who want to improve the wellbeing and safety of their children, or who are looking for help for their partner or another male family member.
Kids Helpline
24 hour seven day a week confidential phone, web, and email counselling for people aged 5-25: 1800 551 800 (24 hours)
QLife
QLife (3pm to midnight, every day) provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Phone: 1800 184 527 or webchat.
Parentline
Parentline is a phone service that provides counselling support for parents and carers of young people who may be struggling with a range of parenting issues, including; parenting after separation, child/parent conflict, and disagreement about parenting strategies between acre givers. Parentline considers the best interests of children when exploring all issues: 1300 301 300
Elder abuse phone line
1800 ELDERHelp (1800 353 374) is a free call phone number that automatically redirects callers seeking information and advice on elder abuse with the existing phone line service in their jurisdiction.
Elder abuse phone lines are not crisis support services, and operating hours and services vary across jurisdictions.
Say It Out Loud
Say It Out Loud is an online resource for LGBTQA+ people who are experiencing family and intimate partner violence.
State support services
Australian Capital Territory
Domestic Violence Crisis Service (DVCS)
DVCS – 02 6280 0900 (24 hours) – can provide support 24/7 to those in the community who have been impacted by domestic and family violence, including those who are at risk of using violence. DVCS can provide crisis intervention, legal advocacy, safety planning and referrals.
New South Wales
NSW Domestic Violence Line
1800 65 64 63 (24 hours) – is a 24 hour NSW statewide telephone crisis counselling and referral service for women, including trans women
Say It Out Loud
Say It Out Loud is an online resource for LGBTQA+ people who are experiencing family and intimate partner violence.
Northern Territory
Darwin Aboriginal and Torres Strait Islander Women’s Shelter – 08 8945 2284 (24 hours) – provides services for women who are escaping family violence.
Queensland
DVConnect
1800 811 811 (24 hours) – exists to help Queenslanders escape domestic, family and sexual violence by providing crisis helplines, as well as emergency transport and accommodation away from violence. DVConnect is a not-for-profit organisation that has provided statewide specialist domestic, family and sexual violence crisis counselling, intervention, information, safety planning and pathways to safety for almost 20 years
South Australia
Domestic Violence Crisis Line
1800 800 098 (24 hours) – is a statewide service offering assistance to women experiencing domestic violence in South Australia by providing information, counselling and safe accommodation options.
Tasmania
Safe at Home
1800 633 937 (24 hours) – is the Tasmanian Government’s integrated criminal justice response to family violence. It involves a range of services working together to protect and support victim-survivors of family violence, including young people and children, while making offenders responsible for their behaviour.
Tasmanian Family Violence Counselling and Support Service
1800 608 122 – provides information, counselling and support to assist children, young people and adults affected by family violence.
Victoria
Safe steps
1800 015 188 (24 hours) – is the statewide 24/7 access point for those who need to leave a violent situation and access emergency crisis accommodation.
Rainbow Door‘
Rainbow Door (10am – 6pm, everyday) – Call: 1800 729 246, Text: 0480 017 246) is a free specialist LGBTIQA+ (Lesbian, Gay , Bisexual, Transgender and Gender Diverse, Intersex, Queer, Asexual, BrotherBoys, SisterGirls) helpline providing information, support, and referral to all LGBTIQA+ Victorians, their friends and family.
Western Australia
Domestic Violence Helpline
1800 007 339 (24 hours) provides information, support and referral for people experiencing family and domestic violence as well as for those who are concerned about their violent and abusive behaviours. Help can include phone counselling, liaison with police if necessary, support in escaping situations of family and domestic violence and referral to safe accommodation.
